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SAP Support - Links
PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
A lean team for digital innovation and continuous innovation cycles
Why we are your competent partner
SAP ActiveAttention
Hosting Support Services
Our SAP support gives you time and space
OUR OFFER
HPC Software Maintenance for SAP - More than SAP Support
Dedicated Support Teams
Find Product Documentation
Focus on core competencies and innovation
Increase your performance and productivity
First Level Support
Integrated Introduction Activities:
New: SAP Transformation Hub
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
Advisory services
Comprehensive portfolio
Rapid stabilisation of high performance solutions
Best practices
Whether after a successful joint project or as a new customer, we support you!
Advanced support and target SLAs
SAP Base Services
Exciting projects for the IT department
Analysis Solutions and Data Management
customer area
Tailored to your needs
Is that a bug or a feature?
Our support offer for you
SAP SUPPORT AND MAINTENANCE
Capacity
Welcome to the SAP Support homepage !
Enterprise Support
MANAGED SERVICES
Knowledge of how to integrate your current landscape with SAP Business Technology Platform
Functional design and architecture analysis and functional gap assessment
SAP Message Processing
Feature Planning and Success Tests
Proactive monitoring and notification
Increase end-user satisfaction
As a permanent or reliable backbone
Development of value added and value assessment
SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI
External SAP support and comprehensive service to relieve your IT
Prioritise critical areas and roadmap for next steps
Experts on Demand
Collaboration with SAP Support Experts
Comprehensive service portfolio with clearly calculable results
Emergency contact details
Where is the app in SAP ONE Support Launchpad?
Keep systems at peak performance
Support
Which support level suits you?
SAP defined project team
SAP for Me
Economic strength with trustworthy expertise
scope of solution
We'll pull you out
HOW CAN YOUR COMPANY BENEFIT FROM US?
Managing and measuring innovation in an innovation strategy
Supports all SAP solutions
PaaS and DevOps
Choose your Success Experience Offer
Optional in addition to Essential and Advanced:
Functional Application Support
PCoE (Partner Centre of Expertise) Certified
Tuning for high performance and scalability
ALL FROM ONE HAND
1st Level Support
Development of value added and value assessment
Optional in addition to Essential and Advanced:
Prioritise critical areas and roadmap for next steps
Comprehensive service portfolio with clearly calculable results
Comprehensive portfolio
You are our priority!
Welcome to the SAP Support homepage !
SAP Help Portal
Experts on Demand
Advanced support and target SLAs
Guaranteed response and problem resolution time
Next Generation Support for the Intelligent Enterprise
Building the foundation for your smart business
Premium Services
Together for success
Integrated Launch Activities
Functional design and architecture analysis and functional gap assessment
Collaboration with SAP Support Experts
Monitoring 24/7
Select a Service
A coordinating, unified management team for all SAP services
SAP Essential Business Services
End-User Support
Knowledge of how to integrate your current landscape with SAP Business Technology Platform
SAP Application Management
A central point of contact with regular, clear coordination
SAP support and reliable consulting
Combination of On Premise and Private Cloud as a goal
Which support level suits you?
Whether after a successful joint project or as a new customer, we support you!
What we do for you
Personalised success plan to achieve the results that enable growth
Defining value maps and gaining a clear understanding of value ratios
Outsourced SAP Support frees up IT resources
Where do you see SAP support in 2025?
Finding ideas and modelling the digital business
Emergency contact details
2nd Level Support
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
Implementation Support
All key SAP cloud solutions
Increase your performance and productivity
SAP Support Backbone Update - What's next?
PaaS and DevOps
HPC Software Maintenance for SAP - More than SAP Support
Current systems - anytime
Our service makes the difference
Establish action plans to address risks and problems of performance, technical integrity and stability
New SAP support programme paves way to the cloud
Rapid assistance in case of shortages
Prevent problems before they occur
Technical application support
Exciting projects for the IT department
What is the added value of Enterprise Support?
Service Message
Identification of critical gaps and optimisation potential
Basis for effective management and operation of your SAP solution and the maximum benefits
scope of solution
Our support offer for you
Set a Target Architecture that Fits SAP's Solution Vision
SAP Preferred Success
Learn more about our three-level support process
Select Services, Training and Partners
Support / Ticket Form
The VAR Support Model
High SLA Levels
Optimise your SAP environment today
As a permanent or reliable backbone
Manage and control your SAP environment with ease and accountability
SAP MaxAttention
Feature Planning and Success Tests
Validation of technical design of on-premise, cloud and hybrid environments
Co-design
First Level Support
Innovation services and solutions
Managing and measuring innovation in an innovation strategy
Strengthen your team's skills
Online Meeting
Salt Solutions relieved at SAP AMS
customer area
Efficient and timely SAP support today
Maintenance
Innovation services and solutions
Choose your Success Experience Offer
End-User Support
Interested in our services?
Knowledge of how to integrate your current landscape with SAP Business Technology Platform
ALL FROM ONE HAND
A coordinating, unified management team for all SAP services
Help Desk
Building skills with a wide range of services and educational content
SAP Roll Out in France
Proven secure connections and data for highly regulated industries
SAP HCM and SAP SuccessFactors
Supports all SAP solutions
Focus on core competencies and innovation
Comprehensive portfolio
SAP Licence Support Centre
SAP AMS
Optimise your SAP environment today
SAP SUPPORT FROM USER VIEW
All key SAP cloud solutions
Continuous deployment approach monitored with DevOps
Learn more about our three-level support process
Analysis Solutions and Data Management
Comprehensive Hybrid Operation
As a permanent or reliable backbone
PCoE (Partner Centre of Expertise) Certified
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
3rd Level Support
Access to a pre-configured demo environment enriched with sample data
SAP ActiveAttention
Select a Service
No additional costs in Enterprise Support
Broad portfolio of references
Where is the app in SAP ONE Support Launchpad?
Service Manager with SAP Know-How
Efficient and timely SAP support today
Second-Level Support and Third-Level Support
Service and Support Partners
Defining value maps and gaining a clear understanding of value ratios
External SAP support and comprehensive service to relieve your IT
What can customers do today?
Our service makes the difference
1st Level Support
Tuning for high performance and scalability
Optional in addition to Essential and Advanced:
PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
SAP Business Application Support
Learning Journeys
What problems our SAP Support helps
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