Prevent problems before they occur
Standard Support targets in-house solutions
By the way: The following button allows you to request an individual estimate with just two or three clicks. With Hosting Solutions, your system landscape is not only at all times maximum secured and up to date. At the same time, we believe that the protection, maintenance and maintenance of your systems should be predictable and therefore predictable.
Every user is sitting in front of their SAP user interface, has to enter data here, and if there is a failure, there are delays - in ordering, processing an order, creating delivery notes, etc. This can be very quickly business damaging. You can't get anywhere because data can't be entered. SAP users do not necessarily know why something is not working. From the perspective of the user, it is a surface with which one works daily. If it no longer works, the support must be contacted. In this case, you leave the SAP world to describe the problem in some way in another system. It would of course be much more elegant and helpful if you had a help button in the SAP application that automatically creates a ticket. Each ticket created in this way is automatically enriched with runtime information and screenshots, so that the supporters can start editing directly. Unfortunately, it is often the case that the user does not know what transaction, etc. he is in. And that alone often causes confusion and back and forth.
The website www.sap-corner.de offers many useful information about SAP basis.
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
SAP defined project team
We won't let you down if necessary! Find out how our customised support solution might look for you! We are happy to advise you in the context of a personal interview - competent and comprehensive. Benefit from our long-term project experience in the SAP Customer Experience environment and the resulting knowledge base!
Please refer to a complete list of our software products. It provides you with related documentation on implementation, upgrades and new features.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
Our service package covers all aspects of SAP support and can be tailored to your specific needs.
Anyone who is unsure whether the SAP support connection is running properly does not have to rely on their own solution manager alone.