SAP Support Learn more about our three-level support process - SAP Basis

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Learn more about our three-level support process
Take a closer look at our Success Experience offers
We work 100 percent remotely. We have the necessary solutions and infrastructure to ensure maximum security for your systems. Our care for data protection in your company is confirmed by the ISO270001 certificate.

Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.

If you want to get more information about SAP basis, visit the website www.sap-corner.de.

A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.

Who is affected?
In addition, we are certified with the Partner Centre of Expertise certificate, which is based on a detailed quality audit. In our history, we have always passed these audits perfectly and therefore receive automatic recertification every two years. However, in order to be recertified in an accelerated procedure, it is necessary to distinguish itself by an excellent quality of the services provided. In our case, this happens not only with careful audits that are supervised by SAP every two years, but also in cooperation with SAP SE and SAP customers, whom we support as subcontractors of SAP. Automatic recertification is an expression of the high level of trust in Hicron and confirmation of our high quality standards.

Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.

Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".

This primarily affects the data in the Maintenance Planner, which are then no longer synchronised.

Choose the offer that best meets your requirements.
SAP BASIS
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