Best practices
Take a closer look at our Success Experience offers
Running an IT infrastructure is complex. This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
In second- or third-level support we solve your problem tickets and incidents that cannot be solved in the first-level. For this we rely on our own consultants, who know your environment well and act quickly and competently.
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.
Guaranteed response and problem resolution time
You can decide for yourself what kind of company you want from us. Choose the Success Extensions you need to create the experience you want and succeed in the cloud.
In complex projects, the maintainer of a particular order is a SDE - Service Delivery Executive. Its mission is to process customer enquiries, to create a team of specialists responsible for your company's system, and to report regularly on the status of your tickets.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
We successfully completed the 200,000 chat this year the week before last.
We offer SAP system support according to ITIL, which is orientated to the customer's business requirements and reduces the number of critical malfunctions.