SAP Preferred Success
We'll pull you out
As long as the system works and is operated flawlessly, the world is fine. The pressure to act increases if errors occur or if minor but urgent adjustments are required that cannot be handled by your IT. We provide 2nd and 3rd level support for these cases. The content, scope and precise definition of the processes are provided in the Service Level Agreements (SLAs).
Find specific solutions for smarter, faster, and simpler business processes across industries and applications. These solutions have been proven by many companies. Your business can benefit from our experience. You don't have to reinvent the wheel every time. Find out more now!
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
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SAP Application Management Services
Become an expert in SAP solutions. To do this, you will get access to the documentation for all SAP products and corresponding learning paths, our Learning Journey guides.
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
Based on our Jira Service Desk ticketing system, we manage and monitor our customers' incidents and changerequests transparently and efficiently.
Regular support is offered in German and English - scalable up to 24/7 - but support is available in many other languages if required.