First Level Support
Do you want to stay in touch with SAP in the future?
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
Next, you will work with a consultant to determine support levels, hourly service windows, and maximum response times (SLAs). In this way, it is you who design our offer to tailor it entirely to your company, not the other way around.
Some useful tips about SAP basis can be found on www.sap-corner.de.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
SAP AMS
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
We relieve your IT and key users and ensure a stable and sustainable operational capability of your SAP system, always in view of your company-specific requirements and the potential of your SAP solutions to be exploited. With us, you are in good hands: Trust, competence and a high quality of support are among our maxims.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Our experts ensure a timely release with short reaction and solution times.
Every two years, UNIORG undergoes sophisticated audits: The certification concerns support personnel, support processes and infrastructure.