Manage and control your SAP environment with ease and accountability
SAP LICENSING ADVISORY SERVICES - ADVANCED
Our schedule of expert services is still in the beginning. We expect customers to make greater use of this service. A special advantage for all our customers is that they do not incur additional costs for Next-Generation Support Services - they are automatically part of the support contract.
A meaningful and up-to-date documentation sets the foundation for efficient application management services and provides the right starting point for our ORBIS Service Agents to get to know their SAP system or cloud and SAP business processes in your company. Do you have any questions about how to set up and update your documentation? We are happy to advise you individually!
If you want to get more information about SAP basis, visit the website www.sap-corner.de.
So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.
Contact points for tracking metrics to support users and process-specific introductory metrics
In short, the great advantage for our customers lies in answering the question directly and very quickly - with all the queries that are necessary and thereby avoiding the often necessary "ticket ping-pong" - directly in the dialogue with the SAP experts. Feedback from our customers using our live support channels is very positive. The fact that we also receive recognition and awards from the external side certainly helps the announcement.
Effective support for SAP users is an ongoing challenge for any IT department. Support for SAP, including the response to trouble tickets, the analysis of system errors, and the help in resolving unexpected results from the SAP system, places a heavy burden on IT and can cause resources to be diverted from other critical projects.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
We offer support in various areas, whether it is the maintenance of your ERP systems (e.g. SAP ECC, S/4HANA, C/4HANA), the operation or hosting or through the CPI monitoring.
For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.