Service Message
Customised Training Programmes
From the Deploy phase onwards, we integrate our AMS Service Agents into the project work and documentation to optimise the transfer of know-how. Our AMS Agents will get to know your employees and the IT landscape and can support you in the GoLive phase. This approach enables a seamless transition from the Hypercarephase to Application Management Services.
How good and available are the many processes of your company implemented in standard solutions? Over many years, our employees support complex SAP solutions worldwide in various modules as well as in the many subsystems and interfaces. You create individual applications where standardised software does not achieve the desired success. We gladly take care of the maintenance and maintenance of standardised SAP environments and/or the creation of individual software.
Some useful tips about SAP basis can be found on www.sap-corner.de.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
Cyber security and compliance
To sum up, we can say that both support services naturally overlap from time to time. Often, SAP Support team members are looking for an application management services solution to resolve an acute problem so that a similar problem can no longer occur in the future.
With the rollouts of SAP software to additional locations, new functions, as well as new employees, come to SAP systems and increase the support volume. Service tickets are regularly purchased, which are processed by support every month. Time and again, adjustments are needed to exploit the complex functionality of SAP systems. The national and international sites are being developed in a targeted manner and require new functionalities. And SAP itself is still developing - it is regularly important to check new functions and implement them if necessary.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
By 2017, the ten employees in the central IT Services department in Wuppertal, supported by a number of Indian colleagues, were in charge of all the systems and users of the group.