What we do for you
Get to know Cloud Success Services
"By continuing to expand the SAP support programme via SAP ONE Support, we can reduce complexity and provide the flexibility and simplicity of SAP Cloud, which is tailored to the individual needs of our customers," comments Gerhard Oswald, member of the Board of Management of SAP AG and Head of the Board Division Scale, Quality & Support. "It will now be even easier for our customers to combine applications and services in the public cloud with managed services in the private cloud and on-premise technology to deliver better and faster results.".
Supporting end users is a difficult task, especially if you are an SME. You may not have the necessary manpower or internal skills to provide solutions to all potential problems. In addition, constantly changing business requirements put IT departments under constant pressure to meet quality, predictability, and responsiveness requirements. We provide first-level support and work directly with your end users to continue maintenance and user support if you do not want to build an internal SAP support capability. Or we can add second-level support to your internal helpdesk and complement your existing team for complex problem solving and improvement.
The website www.sap-corner.de offers many useful information about SAP basis.
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.
Ensure business continuity and availability
The employees of our customers, like all of us, are used to beautiful and easy-to-use applications in their role as consumers of digital offerings; We also take this into account in our interaction with our customers. We provide self-service access to our knowledge pool in a variety of ways. This includes social media such as Twitter or messenger services such as WhatsApp.
We provide you with competent and experienced SAP consultants for all situations in the life cycle of an SAP system. From planning, through implementation, to operations - on-site or remote - our service can be found where you need it.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
In our case, this happens not only with careful audits that are supervised by SAP every two years, but also in cooperation with SAP SE and SAP customers, whom we support as subcontractors of SAP.
For a later integration test, the records shall be used to compile the documentation.