Learning Journeys
Proactive Success Critical Support
300+ IBA Group experts fully support all SAP system versions of the customer and support business applications 24/7. The licencing support centre SAP employs Vendor-certified consultants who support SAP Business All-in-One, SAP Business Objects and SAP HANA.
As a customer you are the most important visitor in our house. They don't depend on us. We depend on you. You as a customer are the most important part of our business. That's why you always have priority. John Russell, President of Harley Davidson, once said: "The more you engage with customers, the clearer it becomes to see what you should do." In accordance with this motto, we constantly try to improve our service in exchange with you. Bring your systems to peak performance. Now make the most of your SAP software. Our service and support offerings include support plans, on-site support from our team and remote support.
SAP Basis is the foundation of any SAP system. You can find a lot of useful information about it on this page: www.sap-corner.de.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.
The concept of SAP MaxAttention
The second level of our customer service process supports the first level in more complicated cases. Due to the excellent technical expertise available in this stage, the possible causes of the disturbance are quickly found and a solution is reached. If during troubleshooting it is determined that the help of the software house SAP is needed, the contrimo employee increases the priority and the request reaches (in consultation with the customer) our 3rd level support.
We won't let you down if necessary! Find out how our customised support solution might look for you! We are happy to advise you in the context of a personal interview - competent and comprehensive. Benefit from our long-term project experience in the SAP Customer Experience environment and the resulting knowledge base!
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Give your users the skills they need to support the digital transformation of your business.
Therefore, we are available as SAP partners for any questions and requirements.