What problems our SAP Support helps
Online Meeting
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
Our SAP support services include SAP Application Management Services and SAP Technical Operating Services. We offer our SAP AMS services for the classic SAP Business Suite ECC as well as for the latest SAP solutions SAP S/4 HANA or the cloud applications of SAO such as SAP SuccessFactors. A special focus lies in the logistics sector, where we have been successfully represented by renowned customers in the automotive and manufacturing industries for several years. The resolution of faults and the processing of service requests is done by adhering to already defined service level agreements. In parallel to the quickest possible troubleshooting (incident management) by providing a solution or workaround, sustainable solutions are also sought (problem management). In addition, the efficient and cost-effective implementation of audited and approved RfCs with minimal risk to the production environment (change management) is implemented. Through our dedicated and qualified support teams (consultants and developers) we assure the highest quality for your projects. Our modern infrastructure and communication tools allow us to use the teams remotely in your projects.
On www.sap-corner.de you will also find useful information about SAP basis.
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Functional Application Support
SAP Basis is the technical basis and IT structure for each SAP system without which the system is not functional. The SAP base includes some administration tools and middleware programmes and is tasked with ensuring a portable and compatible operation of the SAP system with other operating systems and databases. The SAP base is built as a three-layer model and contains the following components: a database layer, an application layer and a presentation layer. We are happy to support you with any topics related to the SAP base. Because we have many years of practical experience and guarantee a safe and stable operation of your SAP applications.
Running SAP as your main business tool can be a huge challenge for your internal IT department, especially if you are an SME. In order to meet the ever-changing requirements of your company, you need employees with a wide range of expertise in various modules of SAP software. Recruiting and sustaining such talent can be difficult and costly, especially given the industry's lack of SAP skills. There is a solution: SAP Application Outsourcing from Axxis Consulting. We can help you as an extended branch of your internal IT department. Our service package covers all aspects of SAP support and can be tailored to your specific needs. By working with Axxis, you can increase productivity and quality, focus on your core business, and deliver reliable support services to your end users at potentially significantly reduced cost.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
Benefit from our long-term project experience in the SAP Customer Experience environment and the resulting knowledge base!
So please do not hesitate to contact us and we will advise you on what services you need for your circumstances and what support is the right one.