Defining value maps and gaining a clear understanding of value ratios
Establish action plans to address risks and problems of performance, technical integrity and stability
Scope of SAP AMS services: The following services are included in SAP Application Management Services, among others. These can of course be expanded and customised as needed.
The team responsible for the maintenance and management of SAP systems consists of more than 90 people and even accounts for 1/3 of Hicron's total workforce. Our consultants are always available - a dedicated team works on your system and has all the necessary skills and knowledge of the SAP modules your company uses.
SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: www.sap-corner.de.
The freeware Scribble Papers puts an end to the confusing paper chaos. The tool is also suitable for storing, structuring and quickly finding text documents and text snippets of all kinds in addition to notes.
SAP Application Management
With SAP Solution Manager, an application lifecycle management tool, your users can submit service requests, errors, notices, or problems directly to us. Our support staff then remotely handle message handling and problem resolution.
Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Managed Business Services: Select Services after the start of production to manage your daily operations.
At the beginning of January 2020, the new support backbone became mandatory.