Defined service level agreements (SLAs)
LANDSCAPE MANAGEMENT
The decision to outsource a task or service should be taken not only in terms of cost, but also by assessing the competitive differentiation and strategic importance. Characteristics for describing the costs are the specificity of the task and the embossing by unit cost degression, i.e. decreasing costs with increasing number of tasks or performance. Of strategic importance are, in particular, those tasks and services which are difficult to imitate by competing companies. Figure 4 compares the strategic importance and cost advantages in order to arrive at fundamentally valid statements regarding the usefulness of outsourcing for certain IT tasks and services. In addition to this, as already discussed by Recommendation [A2], it is then worthwhile to establish a catalogue of criteria for evaluating and looking in detail at certain characteristics of the application or services. An exemplary catalogue of criteria can be found in chapter 9.6 of the Master thesis. Figure 4: IT Outsourcing Decision Matrix THE DECISION TO OUTSOURCE A TASK OR PERFORMANCE SHOULD BE MADE NOT ONLY IN TERMS OF COSTS BUT ALSO BY ASSESSING COMPETITION DIFFERENTIATION AND STRATEGIC IMPORTANCE.
Let me show you how EasyReCert can simplify this process. Automatic representation of employees & role assignment Each user of the application automatically receives the employees assigned to him. In the first step, the user verifies the assignment of the employees assigned to him. In the second step, the user is shown the roles of his employees. It is now possible to mark the assignment of the role as correct or incorrect. Understandable explanation of the roles Often roles have no talking names and for the decider it is not clear which specific permissions are behind a role. The tool offers the possibility to provide a description for each role, which is available by pop-in. Looking up which role has which permissions and which is meant for which is completely omitted. Flags & Criticality The tool offers in its options the possibility to set flags for critical roles and highlight them in particular. At a glance, the decision-makers see that one of their employees has a critical role and can examine it carefully. Since roles are classified differently in each company, you are completely free to decide which roles you want to consider critical. Roll Whitelist Do you want to exclude certain roles from the audit? Or do you want to test only critical roles? The tool offers you a whitelist function for this. This whitelist allows you to include roles that you do not want to check in the recertification process. So you completely decide which roles the tool should take into account. Logging of the results The results of the tests are logged via the application log and can be viewed both by SAP standard means and directly by the tool. It is also possible to export the audit logs or add optional comments to the logs later.
IDOC IDoc and EDI Basis: Repair and Check Programs
The digitization of businesses and the emergence of new technologies mean that admins have to adapt to constantly changing conditions. Currently, the following trends (which are becoming more and more evident in the market) can be mentioned:
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
The freeware Scribble Papers is a "note box" in which all kinds of data can be stored. It takes in typed texts as well as graphics and entire documents. The data is then organised in folders and pages.
All topics are relevant, which may also be of interest to a customer. Ideally, you get a balanced communication structure in the communication triangle between marketing, the target group and your own employees. Internal communication is an important aspect for the SAP basis. It is primarily a matter of passing on or communicating your own services, IT products and positioning to your employees. STEP 10: PLANNING The planning provides a translation of the previously agreed definitions into concrete measures. A description of the measure shall be provided. The measures can now be scheduled and included in a cost overview. Above all, it is important to plan realistically and to consider dependencies. This step, too, is of great interest to the SAP basis and is necessary to translate the previously agreed specifications into a concrete marketing concept of the SAP basis.
Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
The trend towards internationalization, outsourcing and mixed operation with on-premise and on-demand systems means that SAP landscapes are often widely distributed.
Netweaver supports standard protocols such as HTTP, SMTP, XML, SOAP, SSO, WEBDAV, WSDL, WMLSSO, SSL, X.509 and Unicode format (text processing representation).