Continuous improvement of system availability and performance
Problem: User matching not performed
Different customers have different support requirements and concepts. We support them on-site as an extension of their internal team as well as through remote connections. Be it on an ad hoc basis (e.g. release upgrade, DB upgrade, optimization of Solution Manager) or on a permanent basis (e.g. monitoring of operations in SLR, fast reactions in defined exceptional cases, planned maintenance), we have the right team, the appropriate procedures (ITIL) and the modern tools to implement your requirements.
Before SAP HANA was released, there was no SAP database - you had to install SAP ERP (or the application you were using) on a third-party database, such as Oracle or SQL Server. SAP developed the HANA database to fully leverage the power of SAP's next-generation S/4 software.
SAP Administration I
It is essential to define the role to be played within the company. STEP 4: DETERMINATION OF THE TARGET GROUP In this step, the target group of the service is defined and described in detail, e.g. by means of a letter. It will also discuss future target groups which may be of interest in the future. By defining a target group within a company, the SAP basis decides for whom the services and IT products should be delivered. It also makes sense to identify and describe future target groups (e.g. specialist areas) within the framework of a transformation of the SAP basis. STEP 5: POSITIONING This step will position the service on the market and also position the competitors in the relevant segment.
Some useful tips about SAP basis can be found on www.sap-corner.de.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
Of course, the SAP consultant remains in the foreground as a person and is the figurehead for our services. However, where it makes sense, they are supported by customized tools.
For administrators, a useful product - "Shortcut for SAP Systems" - is available in the SAP basis area.
You can upgrade the SAP Basis Plug-In alone in one system within the system landscape and use the existing SAP Basis Plug-In release in the other systems in the system landscape.
SME-Cloud is in contact with the global cloud manager (if it exists in the company).